We’re pushy and oblivious
When shopping at the store
And usually the working staff
Are people we ignore
In every business that we know
There’s folks behind the scenes
We don’t regard with empathy
We treat them like machines
They work long hours, night and day
They work on weekends too
Often paid the minimum
For tasks we’d rarely do
All we do is make demands
We barely give them pause
We blame them for the slightest lapse
Berate them for scant cause
At this time of year I find
I think about this often
I wish I could act reasonably
My harshness needs to soften
Entitlement is out of whack
It skews our expectations
If we could just relax a bit
We’d have less protestations
There’s no excuse for disrespect
For losing tempers fast
I need reminding everyday
To make change that will last
If these words have struck a chord
You’re feeling as I do
I hope, with me, you’ll strive to say
A more apropos, “Thank you!”